Why is my bill split between “Water Amount Due” and “Sewer Amount Due”?

Water and sewer charges are based on water consumption, as measured by the water meter. The rates for water and sewer are applied uniformly to all water consumers. The difference between water and sewer charges is due to the difference in cost – it is more expensive to treat wastewater than to deliver fresh water. 

Sewer charges are based solely on the quantity of water used, regardless of the purpose for which the water is used.

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1. Why is my bill split between “Water Amount Due” and “Sewer Amount Due”?
2. I just moved in, what do I need to do?
3. How can I change the billing address for a water bill?
4. My bill is higher than it usually is – what are my first steps?
5. How can I sign my water account up for automatic payments?
6. Do I need to have my water service turned on or transferred into my name?
7. What is a unit of water?
8. What should I do if I have a question about the amount I was billed?
9. What is this letter I received from the city about a sewer line warranty?
10. Why does my water look cloudy or discolored?
11. What if I need assistance paying my water bill?
12. Who do I call if I have an after hours water issue?