Do I need to have my water service turned on or transferred into my name?

Generally the answer is no. Bills are sent to "Water Customer" not to a specifically named person, and water service is not turned off unless specifically requested. However, if you find that you do not have water service after occupying the home, please contact the Water Billing Department to schedule an appointment to have the water service turned on.

Show All Answers

1. I just moved in, what do I need to do?
2. How can I change the billing address for a water bill?
3. My bill is higher than it usually is – what are my first steps?
4. How can I sign my water account up for automatic payments?
5. Do I need to have my water service turned on or transferred into my name?
6. What is a unit of water?
7. What should I do if I have a question about the amount I was billed?
8. What is this letter I received from the city about a sewer line warranty?
9. Why does my water look cloudy or discolored?
10. What if I need assistance paying my water bill?
11. Who do I call if I have an after hours water issue?